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Appliance Maintenance Plans
I am a big fan of taking care of machinery, cars, appliances, lawnmowers, etc. by having the experts maintain that brand new quality. You know, investing in the service now rather than waiting until it costs a lot more down the road to fix. I made a lot of phones calls and was surprised when the other appliance stores or shops offered nothing like what I found with J. Martin's Appliance. Their maintenance and service plans let you plan for their visits to make sure all appliances are running efficiently. I had had several issues with a 5 year old refrigerator. And as they did their service and inspection, they discovered that some of the problems I was experiencing was because of parts that were on recall. So the very issues I was concerned about they found without me asking; and they ordered the entire recall parts package before they left. No charge. Amazing! In a week I will receive everything. J Martin's comes back over and puts installs it all. Easy. They taught me how to keep the dishwasher smelling clean, how to better utilize the appliances services, capabilities, and how to be a better manager of all of my home appliances. I've had lots of appliance service calls but this team was truly the BEST. They arrived early, they were polite, courteous, and very informative. They were in and out in short time but they had serviced, cleaned, checked, and repaired everything. I could not have asked for better customer service. In fact, I can't imagine not having J Martin's take care of all of my future appliance needs.
Prompt and highly efficient service
Joe Martin has consistently helped us for the last several years and provided us with excellent service at a reasonable price. He went out of his way to help us this past Friday of Labor Day weekend when our refrigerator died. I cannot say enough good things about him and would highly recommend Joe to others.
Great service! Over extended
Great service! Over extended
Above & Beyond to ensure the job was done right
My service request was for dryer duct cleaning, but Joe heard my story about my dryer and what the 'warranty' repair folks had done and he knew I was probably going to have more issues.... He took the time to check some things on my dryer and gave me a list of what the warranty folks needed to also address. That level of customer service will keep me coming back. Back to the dryer duct cleaning... Joe did an initial cleaning but wasn't happy with the first pass and said, "I'm coming back with my new machine". WOW Wow!, when Joe was done with my dryer duct, it was like having all new duct work. The 'junk' that came out of the line was unbelievable. Most of all, the hazard that Joe has now eliminated by completely clearing the duct that was lined with so much lint. If you haven't had your dryer duct cleaned in a while... Call J. Martin.
Quick and Painless Dryer Vent Clean Out
Fast response time. Faster service time. Highly recommended!
Outstanding work on Wine Cellar Cooling unit
Joe and crew did a great job of getting my wine cellar back online quickly. They were recommended by the appliance vendor that sells the unit and were awesome. Did the work for the first price quoted and had the unit repaired and returned exactly on time. Will definitely use them again! Sg
Service was prompt and efficient ! Diagnosis of problem was very quick and within 24 hours, parts ordered and installed.
I would recommend J. Martin for repair of appliances such as washers and dryers. They cleaned my dryer duct to allow my dryer to work more efficiently.
Fast and efficient
Came out the same day, had the parts, fixed the problem, and fixed other issues that I wasn't yet aware of...very professional
Very good experience.
Best Customer Service
Joe and his crew were excellent. Joe not only assessed the situation on both of my problems he worked with me to come up with a cost effective solution. He was quick, efficient and overall trustworthy. I would use J Martins for all my appliance repairs from here on out!!!
I have called J. Martin three times over the last few years for problems that we have had with our appliances. Each time they have responded very quickly and have dispatch a tech within the same day or the next. This time the owner and a tech came out and took care of the problem with my freezer. The bottom line is this. I will never call anyone else.Thank you J. Martin for your professional and courteous service to me and my family.
Came out next day and fixed the problem for a reasonable price
Used J martin for our industrial restaurant equipment and came in under budget. Quick, efficient and polite.
Dryer vent cleaning
There was a mixup on the service time but we got it straightened out. Repairman did a good job.
Very thorough and professional
Had our ducts cleaned by J. Martin Appliance Repair and they did a fantastic job and were very competitive in cost. The crew was courteous and considerate. I highly recommend this company.
J. Martin's appliance repair was great. I needed my dry vent cleaned and he preformed the service quickly and efficiently. He was also very accommodating to my changing schedule. I would not hesitate to use them again.
Highest quality service
J Martin went out of their way to make a last minute service call on a Friday as we were headed out of town. They were friendly, efficient and fiixed our leak in no time. I was afraid we would have to replace the whole unit but they had it up and running in 45 minutes.
Outstanding Customer Service
When my dryer stopped working, I called J. Martin's Appliance Repair immediately, and they were able to provide same-day service. This father and son team did a thorough assessment of the problem, provided me with a comprehensive understanding of what caused the problem, and immediately began the repairs. I am so relieved that during the assessment process, they checked my dryer vent and discovered the remnants of birds' nests and other material that had been blocking the air from flowing through the vent properly, which ultimately caused overheating and damage to some of the parts in my dryer. So, not only did they repair the damage to my dryer, but they also resolved the issue that caused the damage in the first place, by thoroughly clearing and cleaning the vent, and ultimately preventing a serious fire hazard! Now, this is what I call "EXEMPLARY PROFESSIONAL CUSTOMER SERVICE!" I will definitely be using the services of J. Martin's Appliance Repair again, and plan to schedule a regular annual cleaning of my dryer vent with this outstanding company!
Friendly and very professional
I would recommend using J Martin again. They were recommended by my dad who said they were very professional and reasonably priced. They were very polite, explained everything as they went, and gave me pricing on the spot for the repair of my refrigerator.
Good Guys, Good service
Nice to meet the guys today. Did a great job. Will also be looking at them for my commercial needs.
Excellent Service-On Time. Work Done in a timely manner, friendly service!
Icemaker Service and Dryer Vent Cleaning
I was very pleased with the service I received from J. Martin's Appliance Repair. The cleaned my dryer vent and also repaired a clogged drain line for the icemaker in the freezer for my basement unit. They were courteous, thorough and the price was fair for the work performed.
This Service Company was on time, thorough, professional and friendly. Joe and his Technician cleaned out my dryer vent in no time at all. He even showed me the video of all the lint and dust that came out. No wonder my dryer didn't work. As they were leaving I mentioned a problem with my ice maker. Joe cleaned something underneath the fridge and alas I have a working ice dispenser. And at no charge! Highly recommend this company.
Every thing was good
I have used this company since 2012 and always have a quick response and good service. I have referred them to several friends and neighbors Jeff always takes his shoes off at the door and brings something to protect my hardwood floor. I would always recommend them for any appliance. Occasionally the telephone lady can be a little sharp contrast n her manner but Jeff or Father are as nice as can be
Easy to Schedule and Great Service
I was so pleased that I was able to schedule a same day appointment. The technician was here three hours after I called and he did a great job! He was very pleasant and helpful. Great job! Great service on fixing my washer!
My refrigerator quit cooling and freezing in April 2016. I called a couple of appliance repair shops to check around and they were telling me 3 - 5 days before they could come and look at things. I called J Martins and they came out the next morning at 9am. They quickly diagnosed the problem and once parts came in they were able to repair the refrigerator and it is now functioning very well. I appreciate the fact that they were detailed, communicated well, provided a clear estimate and explanation of the parts and labor. I live in Alpharetta and they are a local business which helps with quick turnaround and I would use them again based upon this experience.
Thorough, detailed, professional and friendly
Dave Ross was thorough, detailed, professional and friendly in his service today. He explained what he was doing, where the problems were and how he was fixing the problem. Would recommend to friends and family.
Joe and James worked for 1 1/2 hrs trying to figure out the solution to my problem. But they stuck with it and figured it out.
SERVICE IS THE WORD..QUICK RESPONSE AND FAIR PRICES.
Very professional and was right on time. I am a very busy person and can't stand those appointments between 9-5..somewhere in between.. J. Martin said he would be there sometime in the morning and sure enough that's when he arrived and called me 20 minutes prior to arrival. Very happy with his work..Janie Burel
Replaced upper door on a double oven in kitchen
Mr. Martin & his assistant arrived on time to install & replace the upper front glass door cover of my stainless steel double oven. The door was scratched & dented & the damaged was not covered under my Lowes extended warranty. Both gentleman were polite, professional & experienced. The installation cost was reasonable. I would recommend J Martin to anyone needing their appliances repaired.
Super fast service & great attitude!
It started off rocky but it was not their fault. The scheduling company for the warranty made a mistake and tried to blame it on the folks at J. Martin. They came quickly as we where having a dinner party land our fridge was out! Fixed and working great. Highly recommend!
The end of my struggles.
I had been working with my wine cellar cooling system installation company for over a year trying to get the system to function properly and they didn't seem to be able to come up with a solution. At the recommendation of a friend I called Martin's. Joe responded quickly, came out and diagnosed the problem and made the necessary repairs at a reasonable price. I am extremely pleased with the work and with the relief at having my cellar back at a stable temperature.
Siemens Washer Repaired
Service was good and prompt. I would recommend J Martin
Responsive, Professional, Reliable!
We were in need of a dryer repair over the weekend and based on work travel schedules, we were pretty desperate. J. Martin's Appliance Repair was very responsive and were able to fit us in for diagnosis and evaluation same day. He told us he would call us with parts / repair time frame the next business day and he did. He worked us into his regular schedule and was on time, efficient and explained everything he was doing. I highly recommend J. Martin's Appliance Repair.
Replace wine cellar condensor
The condenser was replaced efficiently and is working well
Extremely honest and hard working
I use them every time I have a problem! These guys are amazing. They keep on working until the problem is fixed. Even if they have to order your parts, they always come back to complete their job. They work with you. They treat you just like you are their family. Highly recommend them...any time on any day. Thank you Joe And Billy. My air conditioner wasn't working, my refrigerator fan died, and my washing machine didn't agitate. They fixed my air,and my refrigerator , and was honest and told me that it would cost more to fix my washer than to buy a new one. Ty
These guys have the knowledge and experience to get the job done the right way. My AC had been previously installed (by a different company) with incorrect wiring and when it broke down these guys were able to get it done correctly even though that meant lots of extra research and rewiring on the spot. They really know what a pain it is when something doesn't work properly, particularly when it comes to home AC on 95 degree summer days. I was up and running that day. It was really refreshing to get service from someone that actually cares about doing a quality job. THANKS GUYS
Punctual, professional, courteous.
They found the problem quickly and did not try to oversell me on anything. Good guys.
Professional, timely and downright nice guys!
Over the past 8 years, J. Martin's Appliance has repaired 3 refrigerators, a dishwasher, a vent hood and a dryer for me. They always show up when promised and with the right parts to fix the issue right then and there. They even go the extra mile and fix things I didn't even know were a problem, like replacing a crimped dryer hose which was cutting off all air flow and diffusing a potential fire. They are all so friendly and accommodating. They know their stuff! Thanks J. Martin's, you're the BEST!
Exceptional Quality of Work
We highly recommend "J. Martin's Appliance Repair" for repair of any type of appliance. They do quality work, professional, yet friendly and do it in a timely manner....and, at a price you can afford!! We have depended on Joe for repairs as well as helpful over-the-phone advised. Joe, thanks again to you Billy. Good Job!!
Leaky Frig (inside)
I googled a local repair shop...read about Martin's and emailed them. Gave them some information about what was going on and they felt like they could diagnose and possibly fix! Gave me a window of time and called when they were on their way...shows reliability! They arrived, checked it out, told us what they thought was causing the problem. Advised the cost, fixed the problem and now we have a working frig!
Great Sevice, with a smile...and a laugh!
Two gentleman showed up to fix my Frigidaire washing machine, after making the exhaustive hike to my 3rd floor on what was already a hot day, to the area of my home where little to no air reaches, they went right to work. Lose plug, easy fix! Run a cycle just to make sure all is functioning.... and FLOOD! Water starts pouring from the sides, they immediately get a wet vac, locate the source and within minutes has my machine disassembled and have located the problem (my boyfriend not knowing what he was doing was the problem, he'd "fixed" a issue my washer didn't have) needles to say, they remedied the problem, cracked a few jokes through the sweat running down their faces and made my life much easier. I can do my laundry at home again now! Knowledgeable, personable and fast and reasonably priced! Would I recommend them, absolutely! Thank J.Martin!
One Word ... Awesome
J Martins is Awesome. If you need your appliances repaired quick and right the first time, Please give Joe a Call.. Quick and reasonable prices.
Great service, on time, work done in timely manor.
Smooth without a wrinkle.
Super friendly, very professional. Great same day service!
Amazing, Amazing, Amazing! Fast, courteous, no wait, had the replacement part on the truck and was out the door in 20 minutes! It doesn't get any better than that! Throw all the other numbers away and only keep JMartin's!!!
Thank you JMartin
Im well pleased with Jmartins service. Mr Martin has offered appropriate skills as an repair technician. I remember once he even repaired my Christmas tree lighting extra to rant about. Bravo Joe not only helped with the refrigeration he saved Christmas. I wish his business were still in Lagrange Georgia sometimes.
Only needed cleaning
I was having trouble with dryer putting light brown marks on clothes. Joe came out and recommended cleaning out vent that runs through the house to the outside. With good airflow, problem solved and clothes dry quicker now! I never even thought to have the vent cleaned after 21 years of never having it done, you would not believe the lint they pulled out.
Our a/c was in terrible shape. It needed a full service, freon, and our breaker had tripped. The repairs were going to be very costly, but our service technician helped us out with the price, and had everything up and running that day. We will deffinitely use them in the future for any appliance repairs we need.
Will use again
Good experience Prompt Service Fixed the problem
Washer fixed quick !!!
Very professional from initial contact with representative over phone to service techs that came out (on time) to repair broker clothes washer.
Nice Surprise--Accessible and Accomodating
J. Martin's was very accommodating. They made the effort to come out on a Saturday as a weekday appointment was very difficult for us. This was much appreciated!
Quick and efficient
We are very pleased with the service. I would definitely recommend them to a friend.
The two technicians who serviced by gas range did a great job! They carefully examined my range in order to make an accurate assessment of the problem, and then added an extra trip to their busy day by running out to obtain the part my range needed, and then they returned within a few minutes to make the necessary repair so that I would have a fully functioning range to prepare dinner that same day. Furthermore, the technicians were professional, and very pleasant. They cheerfully answered all of my questions, and provided interesting information concerning the part that needed to be replaced. I highly recommend J. Martin's Appliance Repair, and will definitely use their services in the future for all of my kitchen and laundry appliances. Thanks so much for a job exceedingly well done!
Everything was great! The service technician came at a time convenient for me, polite & went the extra mile to come back the same day and finish the repair! Very pleased!
Best Appliance Repair Service
Best repair service experience we have had in many years. A lower relay board stopped working in our ten year old double oven. They listened, diagnosed the probable issue over the phone, picked up a part on the way and by luck of a cancellation were at our home in less than three hours. The best part of the service call was they spent just as much time testing every other element to make sure all was working properly as they did replacing the faulty relay board. Their attention to detail and care in pulling & replacing the double oven was impressive. They went to great lengths to make sure the re-installation was perfect. I was very impressed. Thanks to our friends for recommending J. Martin's.
Our refrigerator/freezer stopped cooling on New Year's day. January 2nd I called the company that typicall did our appliance repairs emergency line. When I did not get a call back with in 2 hours. I started going down the internet list. The only business to actually answer the phone was J Martin and were we ever fortunate. Not only did they come out the same day, they were conscientious and honest. I was already prepared to purchase a new fridge or pay a large fee for service. The repair was half what I was prepared for! Also, they took precautions to ensure they did not scratch my hardwoods and protected my cabinets. I will use them vs my historical company (they called Monday afternoon! All my frozens would have been ruined!) and would not hesitate to refer them to my friends, Thanful they answered!!!
Electrolux refrigerator repair
Great service! Joe (the technician) called ahead of time to notify us he was on his way. He went above and beyond to fix the issue (which was hard because at the time of the appointment the refrigerator apparently started working...) Joe examined each possible cause, asked detailed questions about previous repairs, and made sure to prevent all potential problems. He even pointed out that the freezer lamp bulbs are too hot and recommended to replace them with lower wattage ones. I was very pleased with the technician's attitude and attention to detail. He was very committed to solving the problem. I will gladly recommend this company to anyone who has a problem with their refrigerator!
Awesome job and very knowledge!
This company did an outstanding job fixing my refrigerator!
J Martin appliance came yesterday to clean out my dryer vent. The repairman was nice and helpful. He completed the job in no time!
The stove was having a series of codes come up and made the oven and the rest of the control panel unusable. Had J. Martin's Appliance Repair come out and after some time on the phone with technical support problem has been resolved. Turned out stove went back to the sales demo. All the controls have been restored and are functional now.
Very professional and personable. They finally got the issues on the refrigerator resolved through their perseverance. They resolved issues that were not resolved by previous service personnel. Thank you!
"J" saves the day!!
Friday afternoon, I'm getting my son ready to head to college on Sunday and my dryer heating element breaks. I called J Martin's office and explained to them what happened. They have been at my home on previous occasions and had done awesome work on my appliances in the past so it was a no brainer that they would be the company I called. The next day J was at my house fixing my dryer, with a part that one of his staff members personally picked up that morning. Thanks to J I was able to finish my son's laundry and got him to school with no dirty laundry to worry about. I would recommend J Martin's Appliances to everyone who wants a reliable and dependable and down to earth service every day of the week!! Thanks J
Service call with this company was scheduled through extended warranty company. In-door icemaker had failed on Maytag . Technician came in and knew exactly what to look for. He ordered parts and came back week or so later to install. Seemed to know what he was doing, and was very efficient. It has been over two weeks, and there have been no further problems.
Service was excellent
The service was very good and the technician was very courteous and knowledgeable.
Our service man was great!
Our service man was great. Very knowledgable and helpfull beyond our expectations.
Would use their services again
Joe serviced my wine chiller, which was no longer cooling. He was friendly and helpful. Recharged with coolant and it was working again in minutes.
I needed a valve to fix my ice maker.
When I called J.Martin's Appliance they were very friendly and helpful. Jeff came out and found that I needed a valve which he had to order. He brought it out when it came in and was very polite and I would call him again and would recommend J. Martin's.
J. Martin came out to do warranty work on our refrigerator. I requested this company personally because of the excellent service I received from them several years ago. They did not disappoint. I was impressed with their knowledge as well as their professionalism and service. I would highly recommend them!!
My dishwasher suddenly starting leaking water all over the kitchen. I called J Martin's Repair and he was at my house the next morning. He immediately diagnosed and fixed the problem. He stayed to run a cycle through it just to make sure there were no other problems. Very professional. I will definitely call them again.
I have used J.Martins Appliance Repair several times before and have always been more than pleased with the service. I called and left a message on Monday and they were out on Wednesday (it was not an emergency) so that was great. They always give you an estimated time and call ahead when they are on their way. My wine refrigerator was repaired and I also asked about looking at my clothes dryer as I was worried about recent reports and Dryer fires. My dryer was tested and there was a problem with the air flow which was taken care of and the ducts were cleaned. The dryer was retested both for air flow and temperature once the job was completed. I have always been treated courteously and respectfully by both Mr Martin and his son, they are knowledgeable, efficient and clean up after themselves.
Fixed the dryer and worked with us to get everything working as well as could be expected. No problems so far. Service people were friendly and polite and got the job done. Thanks
Job Well Done
J. Martin's fixed our dishwasher right the first time and we have not had any problems since. I highly recommend J. Martin's for all appliance repairs.
We called for service and had someone in our home in two days. He arrived ahead of time (called first) and was very professional. We would called you again for service.
Great mom and pop business I will recommend to everyone I know. Fast and reliable. Called in was on the schedule the next day.
Reliable. Professional. Courteous. PERFECT
J. Martin's Appliance Repair is an amazing find for me. They are reliable, responsible and provide excellent, caring service. They have integrity and a sincere desire to do not just to their jobs, but to also please the customer! And, I am one pleased customer who is very glad to have them to call for both emergency service and regular maintenance.
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